Privacy Policy of Baji Live
Baji Live is an online platform that provides sports betting, live casino, and other entertainment services to users in Bangladesh and other countries. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website, app, or services. By using Baji Live, you agree to this privacy policy and consent to our data practices.
What personal information do we collect?
We collect personal information from you when you register an account, make a deposit, place a bet, withdraw your winnings, contact our customer support, or participate in our promotions. The types of personal information we collect include:
- Your name, email address, phone number, date of birth, gender, and nationality
- Your bank account details, credit or debit card details, or other payment methods
- Your IP address, device type, browser type, operating system, and location data
- Your betting history, preferences, feedback, and communication records
- Your verification documents, such as your identity card, passport, or utility bill
We may also collect personal information from third parties, such as our payment service providers, identity verification service providers, or social media platforms, if you choose to link your Baji Live account with them.
How do we use your personal information?
We use your personal information for the following purposes:
- To provide you with our website, app, and services, and to process your transactions
- To verify your identity, age, and eligibility to use our services
- To communicate with you and respond to your queries, requests, or complaints
- To personalize your experience and tailor our services to your preferences and interests
- To improve our website, app, and services, and to measure their performance and effectiveness
- To prevent, detect, and investigate fraud, money laundering, or other illegal activities
- To comply with our legal obligations, contractual obligations, or regulatory requirements
- To protect our rights, property, or safety, or those of our users, partners, or affiliates
- To send you marketing communications, promotions, offers, or surveys, if you have consented to receive them
How do we share your personal information?
We may share your personal information with the following parties:
- Our affiliates, subsidiaries, or parent company, who may use your personal information for the same purposes as we do
- Our service providers, contractors, or agents, who perform functions on our behalf, such as payment processing, identity verification, data analysis, marketing, or customer support
- Our business partners, sponsors, or advertisers, who may offer you products or services that may interest you, if you have consented to receive them
- Our regulators, law enforcement agencies, courts, or other authorities, who may require us to disclose your personal information for legal or regulatory reasons
- Other users, if you choose to participate in our social features, such as chat rooms, forums, or leaderboards
We may also share your personal information with other parties with your consent, or as part of a merger, acquisition, sale, or transfer of our assets or business.
How do we protect your personal information?
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Using encryption, firewalls, and other security technologies to safeguard your personal information
- Limiting the access to your personal information to our authorized personnel, service providers, or partners who need it for legitimate purposes
- Training our staff and educating our users on data protection and privacy best practices
- Reviewing and updating our data protection and privacy policies and procedures regularly
However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your account credentials and devices safe, and for notifying us immediately if you suspect any unauthorized activity or breach of security.
How long do we keep your personal information?
We keep your personal information for as long as necessary to fulfill the purposes for which we collected it, or as required by law or regulation. The retention period may vary depending on the type of personal information, the nature of our relationship with you, and our legal or contractual obligations. When we no longer need your personal information, we will delete it or anonymize it in accordance with our data retention policy.
What are your rights and choices?
You have the following rights and choices regarding your personal information:
- You can access, update, correct, or delete your personal information by logging into your Baji Live account or contacting our customer support
- You can withdraw your consent to receive marketing communications, promotions, offers, or surveys from us or our partners by following the unsubscribe link in the email or SMS, or by changing your account settings
- You can opt out of the use of cookies or other tracking technologies by adjusting your browser settings or using our cookie consent tool
- You can request a copy of your personal information, or ask us to transfer it to another service provider, by contacting our customer support
- You can object to or restrict the processing of your personal information, or lodge a complaint with us or the relevant data protection authority, by contacting our customer support
We will respond to your requests or inquiries within a reasonable time and in accordance with the applicable law or regulation. We may ask you to provide proof of your identity or additional information before we can process your request.
How do we use cookies and other tracking technologies?
We use cookies and other tracking technologies, such as web beacons, pixels, or tags, to collect and store information about your browsing behavior, preferences, and device characteristics when you visit our website, app, or services. Cookies are small text files that are placed on your device by a web server. They help us to:
- Remember your login details, language settings, and other preferences
- Recognize you and your device across different websites, apps, or services
- Deliver relevant and personalized content, ads, or offers to you
- Analyze and improve the performance and functionality of our website, app, and services
- Monitor and prevent fraud, security breaches, or other illegal activities
We use different types of cookies, such as:
- Session cookies, which expire when you close your browser or app
- Persistent cookies, which remain on your device until you delete them or they expire
- First-party cookies, which are set by us or our service providers
- Third-party cookies, which are set by our partners or advertisers
You can manage your cookie preferences by using our cookie consent tool or adjusting your browser settings. However, if you disable or reject cookies, some features or functionalities of our website, app, or services may not work properly or may be unavailable to you.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or business operations. If we make any material changes, we will notify you by email, SMS, or a prominent notice on our website, app, or services before they take effect. We encourage you to review this privacy policy periodically to stay informed about how we collect, use, share, and protect your personal information.
How do you contact us?
If you have any questions, comments, or concerns about this privacy policy or our data practices, please contact us at:
Baji Live Address: Dhaka, Bangladesh Email: support@baji.live Phone: +880 1234 5678
